At this stage you should lodge your claim in the ordinary way and the Scheme Administrators are not requiring any special documentation to make a claim. You will need to provide relevant supporting documentation for your claim.
Please refer to the Contact Us Tab to establish who to send your claim to.
A full list of contact details for all companies in the HIH group (whether a Scheme Company or not) is available under the Contacts Tab and at Appendix 1 of the Explanatory Statement to the Schemes (please refer to the Schemes Tab for a copy of the Scheme).
If you are unsure of who to contact, the Australian Helpline can be contacted on;
t : + 61 2 9650 5777
e : enquiries@hih.co.au
The U.K. Helpline can be contacted on
t: + 44 20 7743 0900
The Scheme Administrators have made payments to certain creditors of certain Scheme Companies already. These payment percentages are shown on the Home and Financials tabs of this website. The Scheme Administrators will review the position of each Scheme company at least annually to consider raising the amount paid to Scheme Creditors.
It is not possible to reliably estimate at this stage when the Payment Percentages will increase. Each Scheme company will vary depending on the changes in creditor claims, the recovery of reinsurance assets, the progress of litigation and a number of other factors.
If you have not received a payment and you believe you are entitled to one, please contact the HIH Helpline in Australia on +61 2 9650 5777 or by email. In the U.K. Scheme Creditors can contact the U.K. Helpline on +44 20 7743 0900 or by email
The Scheme Administrators ultimate estimates of payments to creditors is shown in the financials tab of this website.
There are many companies within the HIH Group and payments are dependent on the circumstances of each individual company. Contact details in relation to every HIH entity are shown at the Contact Us page of this website.
It is recommended that you seek your own independent financial advice as to the options available to you.